Should You Replace Your In-house IT Support?

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Do you ever feel like your in-house IT support isn’t doing a good enough job?

There’s no definitive answer to this question, but it’s worth thinking about why your business has hired in-house IT staff in the first place, and whether those needs are still being met.

Wondering whether you should replace your in-house IT team? Don’t worry – we’ve got you covered. Here’s why you might want to consider outsourcing IT.

Cost Savings of Outsourcing IT Support

Outsourcing IT support can allow a company to spend money more wisely. It enables organizations to budget more effectively, reducing the overall cost of IT support while still receiving the same quality of service.

Cost savings can also be leveraged by allowing outside experts to work solely on problem areas, as opposed to having an in-house IT staff attempt to do the same tasks. Outsourcing IT support can also often help businesses save money by releasing existing in-house IT staff to work on crucial projects rather than wasting time on technical support duties.

Improved Reliability of Network and Security Infrastructure

This will offer a number of benefits. With the expertise of the vendor providing support, you would be able to ensure higher levels of security. As such, replacing your in-house IT support with improved reliability of network and security infrastructure can be a great way to improve both the security and performance of your infrastructure.

Increased Access to Skilled Professionals

Replacing your in-house IT support with increased access to skilled professionals is a smart business decision. Outsourcing your IT needs can save businesses time and money as compared to hiring and managing in-house IT staff.

In addition, you can find a provider who’s willing to stay on as an ongoing consultant that are running smoothly and efficiently. Allowing a professional to handle your IT support needs can allow you to focus on your core business and ensure that your IT is up to date, so make sure to find IT managed services that are right for your business.

The Power of Proactive Maintenance

Proactive maintenance is the key to maximizing uptime and performance for any business. With an in-house IT support team, it can be difficult to remain on top of proactive maintenance.

Regular proactive maintenance tasks will identify and remediate any potential problems, such as preventing viruses from infiltrating your system. It also includes the following:

  • updating security patches
  • improving system performance

Reduction in Infrastructure Risk and Complexity

Replacing your in-house IT support can indeed be beneficial in terms of reducing infrastructure risk and complexity. An in-house setup often means maintenance and management of hardware, software updates and patches, and firewall configuration.

Additionally, external IT providers often specialize in security and data protection, making them better equipped to handle any issues and protect your infrastructure from risk. All in all, the reduction of infrastructure risk and complexity is an attractive feature of using external IT support.

Read More About IT Support

As an IT support provider, we believe that it is important for your business to stay up to date with the technology and support needs as they change.

If you are considering replacing your in-house IT support, reach out to us and receive a free consultation to find out how we can help your business.

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